

Please keep your pieces stored correctly.Customers have reported that even after vomiting on their pieces, and spilling alcohol on them, they still look brand new after 2 years.We do not recommend wearing your pieces in water, such as the shower, bath, pools or beaches etc.If applying perfume or cologne, apply it first, then once dry put your jewellery on. Keep your pieces away from moisture, sweat, liquids, drinks, food, perfumes and colognes.

Do not handle your pieces in a rough manner, do not pull, scratch, bend or snap them.Do not sleep with your jewellery, and avoid rough handling activities e.g.Your jewellery should be the last piece you put on after dressing, and the first thing you remove before undressing.

Your jewellery is a delicate piece and must be treated so. Should you have any further queries, please do not hesitate to contact our office at | For more information click here for refunds and exchanges, and here for shipping. Custom pieces, and sale pieces are all FINAL sale.When you return your parcel to us, you must ensure it arrives safely.(unworn, and unused with all original packaging and labels) If sending products back for a refund, or exchange, you must send back a completed returns/exchanges form, as well as all your pieces in their original sale condition.Exchanges are possible, please contact our team to coordinate this at If your product arrives broken or damaged, you must contact us immediately.We do not provide refunds for any reason except those listed in our returns policy.If you have any questions or queries about your order, please contact our team.Ensure you have input ALL the correct details.We are not responsible for any additional fees. Deliveries outside of Australia may incur customs, or import taxes.You can request a resend but you are liable to cover a re-delivery fee. If uncollected, it will be returned to The Traveller Series.

